Permissões por grupo
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Permissões por grupo
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Permissões por grupo:
Identificador da Permissão | cVortex Agent | CSM Manager | cVortex Access Manager | cVortex Administrator |
|---|---|---|---|---|
| actionform.create | ✔️ | |||
| actionform.delete | ✔️ | |||
| actionform.read | ✔️ | ✔️ | ||
| actionform.update | ✔️ | |||
| agentstatus.create | ✔️ | |||
| agentstatus.delete | ✔️ | |||
| agentstatus.read | ✔️ | ✔️ | ||
| agentstatus.update | ✔️ | |||
| agw.view | ✔️ | ✔️ | ||
| agw.voiceConference.execute | ✔️ | ✔️ | ||
| appstudio.admin | ✔️ | |||
| businessunit.create | ✔️ | |||
| businessunit.delete | ✔️ | |||
| businessunit.read | ✔️ | ✔️ | ✔️ | ✔️ |
| businessunit.screen | ✔️ | |||
| businessunit.update | ✔️ | |||
| case.close.execute | ✔️ | ✔️ | ||
| case.create | ✔️ | ✔️ | ||
| case.delete | ✔️ | ✔️ | ||
| case.read | ✔️ | ✔️ | ✔️ | |
| case.reclassify.execute | ✔️ | ✔️ | ||
| case.reopen.execute | ✔️ | ✔️ | ||
| case.transfer.execute | ✔️ | ✔️ | ||
| case.unassign.execute | ✔️ | ✔️ | ||
| case.update | ✔️ | ✔️ | ✔️ | |
| caseaction.create | ✔️ | |||
| caseaction.delete | ✔️ | |||
| caseaction.read | ✔️ | ✔️ | ||
| caseaction.update | ✔️ | |||
| casebatch.create | ✔️ | |||
| casebatch.delete | ✔️ | |||
| casebatch.read | ✔️ | |||
| casebatch.update | ✔️ | |||
| caseexporter.execute | ||||
| caseexporter.read | ||||
| caseform.create | ✔️ | |||
| caseform.delete | ✔️ | |||
| caseform.read | ✔️ | |||
| caseform.update | ✔️ | |||
| caseorigin.create | ✔️ | |||
| caseorigin.delete | ✔️ | |||
| caseorigin.read | ✔️ | ✔️ | ||
| caseorigin.update | ✔️ | |||
| casereason.create | ✔️ | |||
| casereason.delete | ✔️ | |||
| casereason.read | ✔️ | ✔️ | ||
| casereason.update | ✔️ | |||
| casestatus.create | ✔️ | |||
| casestatus.delete | ✔️ | |||
| casestatus.read | ✔️ | ✔️ | ✔️ | |
| casestatus.update | ✔️ | |||
| casetype.create | ✔️ | |||
| casetype.delete | ✔️ | |||
| casetype.read | ✔️ | ✔️ | ||
| casetype.update | ✔️ | |||
| channel.create | ✔️ | |||
| channel.delete | ✔️ | |||
| channel.read | ✔️ | |||
| channel.update | ✔️ | |||
| company.create | ✔️ | |||
| company.delete | ✔️ | |||
| company.read | ✔️ | ✔️ | ✔️ | |
| company.screen | ✔️ | |||
| company.update | ✔️ | |||
| conversations.admin | ✔️ | |||
| conversations.view | ✔️ | |||
| crm.advanced.read | ✔️ | |||
| crmsurvey.view | ✔️ | ✔️ | ||
| csmactivechat.view | ✔️ | |||
| csmanalytics.view | ✔️ | |||
| csmsurvey.view | ✔️ | ✔️ | ||
| csmw.view | ✔️ | ✔️ | ||
| datamodeler.admin | ✔️ | |||
| datamodeler.view | ✔️ | |||
| distributionrule.create | ✔️ | |||
| distributionrule.delete | ✔️ | |||
| distributionrule.read | ✔️ | |||
| distributionrule.update | ✔️ | |||
| entity.create | ✔️ | |||
| entity.delete | ✔️ | |||
| entity.read | ✔️ | |||
| entity.update | ✔️ | |||
| mailing.create | ✔️ | |||
| mailing.delete | ✔️ | |||
| mailing.read | ✔️ | |||
| mailing.update | ✔️ | |||
| mgw.monitorCalls.execute | ✔️ | ✔️ | ||
| permission.create | ✔️ | ✔️ | ||
| permission.delete | ✔️ | ✔️ | ||
| permission.read | ✔️ | ✔️ | ||
| permission.update | ✔️ | ✔️ | ||
| permissiongroup.create | ✔️ | ✔️ | ||
| permissiongroup.delete | ✔️ | ✔️ | ||
| permissiongroup.read | ✔️ | ✔️ | ||
| permissiongroup.screen | ✔️ | ✔️ | ||
| permissiongroup.update | ✔️ | ✔️ | ||
| person.create | ✔️ | ✔️ | ||
| person.delete | ✔️ | ✔️ | ||
| person.read | ✔️ | ✔️ | ✔️ | ✔️ |
| person.screen | ✔️ | ✔️ | ||
| person.update | ✔️ | ✔️ | ||
| platformsettings.create | ✔️ | |||
| platformsettings.delete | ✔️ | |||
| platformsettings.read | ✔️ | |||
| platformsettings.update | ✔️ | |||
| questionnaire.create | ✔️ | |||
| questionnaire.update | ✔️ | |||
| questionnaire.view | ✔️ | |||
| queue.create | ✔️ | |||
| queue.delete | ✔️ | |||
| queue.read | ✔️ | |||
| queue.update | ✔️ | |||
| sla.create | ✔️ | |||
| sla.read | ✔️ | |||
| survey.create | ✔️ | |||
| survey.delete | ✔️ | |||
| survey.read | ✔️ | |||
| survey.update | ✔️ | |||
| team.create | ✔️ | |||
| team.delete | ✔️ | |||
| team.read | ✔️ | ✔️ | ✔️ | |
| team.update | ✔️ | |||
| user.create | ✔️ | ✔️ | ||
| user.delete | ✔️ | ✔️ | ||
| user.read | ✔️ | ✔️ | ✔️ | ✔️ |
| user.screen | ✔️ | ✔️ | ||
| user.update | ✔️ | ✔️ | ||
| voiceinteractions.execute | ✔️ | ✔️ | ||
| workflow.chatbot.create | ✔️ | |||
| workflow.chatbot.read | ✔️ | |||
| workflow.create | ✔️ | |||
| workflow.execute | ✔️ | |||
| workflow.read | ✔️ |
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