Permissões por Grupo
Permissões por grupo:
Identificador da Permissão | cVortex Agent | CSM Manager | cVortex Access Manager | cVortex Administrator |
|---|---|---|---|---|
actionform.create | ✔️ | |||
actionform.delete | ✔️ | |||
actionform.read | ✔️ | ✔️ | ||
actionform.update | ✔️ | |||
agentstatus.create | ✔️ | |||
agentstatus.delete | ✔️ | |||
agentstatus.read | ✔️ | ✔️ | ||
agentstatus.update | ✔️ | |||
agw.view | ✔️ | ✔️ | ||
agw.voiceConference.execute | ✔️ | ✔️ | ||
appstudio.admin | ✔️ | |||
businessunit.create | ✔️ | |||
businessunit.delete | ✔️ | |||
businessunit.read | ✔️ | ✔️ | ✔️ | ✔️ |
businessunit.screen | ✔️ | |||
businessunit.update | ✔️ | |||
case.close.execute | ✔️ | ✔️ | ||
case.create | ✔️ | ✔️ | ||
case.delete | ✔️ | ✔️ | ||
case.read | ✔️ | ✔️ | ✔️ | |
case.reclassify.execute | ✔️ | ✔️ | ||
case.reopen.execute | ✔️ | ✔️ | ||
case.transfer.execute | ✔️ | ✔️ | ||
case.unassign.execute | ✔️ | ✔️ | ||
case.update | ✔️ | ✔️ | ✔️ | |
caseaction.create | ✔️ | |||
caseaction.delete | ✔️ | |||
caseaction.read | ✔️ | ✔️ | ||
caseaction.update | ✔️ | |||
casebatch.create | ✔️ | |||
casebatch.delete | ✔️ | |||
casebatch.read | ✔️ | |||
casebatch.update | ✔️ | |||
caseexporter.execute | ||||
caseexporter.read | ||||
caseform.create | ✔️ | |||
caseform.delete | ✔️ | |||
caseform.read | ✔️ | |||
caseform.update | ✔️ | |||
caseorigin.create | ✔️ | |||
caseorigin.delete | ✔️ | |||
caseorigin.read | ✔️ | ✔️ | ||
caseorigin.update | ✔️ | |||
casereason.create | ✔️ | |||
casereason.delete | ✔️ | |||
casereason.read | ✔️ | ✔️ | ||
casereason.update | ✔️ | |||
casestatus.create | ✔️ | |||
casestatus.delete | ✔️ | |||
casestatus.read | ✔️ | ✔️ | ✔️ | |
casestatus.update | ✔️ | |||
casetype.create | ✔️ | |||
casetype.delete | ✔️ | |||
casetype.read | ✔️ | ✔️ | ||
casetype.update | ✔️ | |||
channel.create | ✔️ | |||
channel.delete | ✔️ | |||
channel.read | ✔️ | |||
channel.update | ✔️ | |||
company.create | ✔️ | |||
company.delete | ✔️ | |||
company.read | ✔️ | ✔️ | ✔️ | |
company.screen | ✔️ | |||
company.update | ✔️ | |||
conversations.admin | ✔️ | |||
conversations.view | ✔️ | |||
crm.advanced.read | ✔️ | |||
crmsurvey.view | ✔️ | ✔️ | ||
csmactivechat.view | ✔️ | |||
csmanalytics.view | ✔️ | |||
csmsurvey.view | ✔️ | ✔️ | ||
csmw.view | ✔️ | ✔️ | ||
datamodeler.admin | ✔️ | |||
datamodeler.view | ✔️ | |||
distributionrule.create | ✔️ | |||
distributionrule.delete | ✔️ | |||
distributionrule.read | ✔️ | |||
distributionrule.update | ✔️ | |||
entity.create | ✔️ | |||
entity.delete | ✔️ | |||
entity.read | ✔️ | |||
entity.update | ✔️ | |||
mailing.create | ✔️ | |||
mailing.delete | ✔️ | |||
mailing.read | ✔️ | |||
mailing.update | ✔️ | |||
mgw.monitorCalls.execute | ✔️ | ✔️ | ||
permission.create | ✔️ | ✔️ | ||
permission.delete | ✔️ | ✔️ | ||
permission.read | ✔️ | ✔️ | ||
permission.update | ✔️ | ✔️ | ||
permissiongroup.create | ✔️ | ✔️ | ||
permissiongroup.delete | ✔️ | ✔️ | ||
permissiongroup.read | ✔️ | ✔️ | ||
permissiongroup.screen | ✔️ | ✔️ | ||
permissiongroup.update | ✔️ | ✔️ | ||
person.create | ✔️ | ✔️ | ||
person.delete | ✔️ | ✔️ | ||
person.read | ✔️ | ✔️ | ✔️ | ✔️ |
person.screen | ✔️ | ✔️ | ||
person.update | ✔️ | ✔️ | ||
platformsettings.create | ✔️ | |||
platformsettings.delete | ✔️ | |||
platformsettings.read | ✔️ | |||
platformsettings.update | ✔️ | |||
questionnaire.create | ✔️ | |||
questionnaire.update | ✔️ | |||
questionnaire.view | ✔️ | |||
queue.create | ✔️ | |||
queue.delete | ✔️ | |||
queue.read | ✔️ | |||
queue.update | ✔️ | |||
sla.create | ✔️ | |||
sla.read | ✔️ | |||
survey.create | ✔️ | |||
survey.delete | ✔️ | |||
survey.read | ✔️ | |||
survey.update | ✔️ | |||
team.create | ✔️ | |||
team.delete | ✔️ | |||
team.read | ✔️ | ✔️ | ✔️ | |
team.update | ✔️ | |||
user.create | ✔️ | ✔️ | ||
user.delete | ✔️ | ✔️ | ||
user.read | ✔️ | ✔️ | ✔️ | ✔️ |
user.screen | ✔️ | ✔️ | ||
user.update | ✔️ | ✔️ | ||
voiceinteractions.execute | ✔️ | ✔️ | ||
workflow.chatbot.create | ✔️ | |||
workflow.chatbot.read | ✔️ | |||
workflow.create | ✔️ | |||
workflow.execute | ✔️ | |||
workflow.read | ✔️ |